Reservations

Reserving your trip with Iceland Encounter is easy. Fill out the form at the bottom of this page and we'll contact you the next business day to confirm and complete your reservation.

If you prefer, you can call our office in Reykjavík at (+354) 857-8804. Our office hours are Monday through Friday from 08:00–18:00 GMT.

You can also e-mail us a

Booking Conditions

Clients wishing to make a reservation must carefully read and understand the Booking Conditions below. By making a reservation by telephone, on our Web site, or by e-mail, you accept and are bound by these Booking Conditions.

Deposit: Fill out the registration form below indicating the tour you wish to join. Send the completed form and make any required deposit. Payment in full must be received 90 days before departure. If booking within 90 days prior to departure, the full price of a trip needs to be paid to validate a booking. The price is per person sharing a twin-bedded or double room. If you prefer single accommodations, you must pay a single supplement fee.

Payment: Payments can be made via international bank transfer or using a credit card (VISA, MasterCard, American Express, Diners, and JCB) or debit card (Maestro and VISA Electron). Please ask for instructions.

Client Cancellation: Clients wishing to cancel their booking must notify Iceland Encounter in writing immediately. When a booking is cancelled by a client, the client will be liable for the following charges, counting from the date notification is received:

A. Cancellation more than 60 days before departure will result in loss of deposit.

B. Cancellation between 60 and 30 days prior to departure will result in the loss of 50% of trip price;

C. Cancellation within 30 days prior to departure will result in the loss of 100% of trip price.

Provider Cancellation: Should a trip need to be cancelled due to lack of participation, you will be notified at least 60 days before the scheduled departure and all monies will be returned. Clients will not be able to make any claims for compensation for consequential losses such as changes to flight tickets, etc.

Unused Services: Iceland Encounter is not obliged to make any kind of reimbursement for trips which are interrupted or shortened by participants themselves for any reason whatsoever.

Insurance: Iceland Encounter STRONGLY recommends you obtain trip cancellation and delay insurance as well as baggage loss and damage coverage prior to departure.

Prices: Our package prices reflect our costs and currency exchange rate as of January 1, 2012. Iceland Encounter reserves the right to make price adjustments for cost increases or currency fluctuations which are beyond our control.

Health: We ask that your appraise your own physical capabilities and be prepared to participate in the activities outlined for each trip. This typically includes treks of 3 to 4 hours per day in hilly terrain, flat water kayaking, or a half-day horseback ride. You will raise your heart rate on these trips, so a basic level of aerobic fitness is required.

Responsibility: Iceland Encounter cannot be held responsible for personal injury, property damage, bankruptcy or any other loss, accident, delay, inconvenience or irregularity caused by other companies or persons or for conditions beyond its control, direct or otherwise. Upon booking of tour, each participant will be required to read and to sign a liability waiver form. No reservations will be accepted until this is signed.

Book Your Trip Online

Complete this brief form indicating the trip you wish to join. One of our team members will contact you to confirm your reservation and review next steps.

Contact Information

Name (as in passport): *

Street Address: *

City: *

State: *

Postal Code: *

Country: *

Phone: *

E-mail: *

Please confirm e-mail: *

Nationality: *

Number of people in your party: *

Trips You Would Like to Join

Trip name:

Dates: *

Room, Board and Health Considerations

I will be traveling...: With others and will share a room. By myself and will pay the single supplement. By myself and am willing to share a room, if possible.

Special dietary needs:

Health concerns:

Insurance

I am aware of the importance of having baggage, accident, medical and trip cancellation insurance.: I intend to obtain this insurance. I do not intend to obtain this insurance.

By submitting this form, I confirm that I understand and accept the above Booking Conditions. I will send my non-refundable deposit for this trip. I agree to pay the balance of the trip fee 90 days before the departure date to finalize my reservation for my tour. I will read and sign the liability waiver form. No reservation will be completed until the deposit is received and this form is signed.